Privacy Policy
Last updated: 21 July 2026
Introduction
This Privacy Policy explains how reed-muse collects, uses, and protects your personal information when you use our website and services.
Information We Collect
Information You Provide
When you request our services or contact us, we collect:
- Your name and email address
- Information about your reading habits and goals
- Any other information you choose to share with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use your information to:
- Provide the services you have requested
- Communicate with you about your sessions and reading plans
- Respond to your enquiries
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or contact us
- Contract performance when providing services to you
- Legitimate interests in operating and improving our business
- Legal obligations we must comply with
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:
- With service providers who assist in operating our website (hosting, email services)
- When required by law or to protect our legal rights
- With your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you request deletion of your data, we will remove it within 30 days unless we are required to retain it by law.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data to another service
- Withdraw consent at any time
Cookies
Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
reed-muse
27 Bloomsbury Way
London, WC1A 2TH
United Kingdom
Email: [email protected]