Terms of Use

Agreement to Terms

By accessing and using the reed-muse website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Services Description

reed-muse provides literary guidance and reading consultation services, including but not limited to:

• Personal reading consultations
• Literary coaching programmes
• Curated reading plans
• Book club facilitation
• Literary analysis sessions
• Ongoing reading partnerships

Nature of Services

Our services are educational and advisory in nature. They are designed to support your development as a reader and help you engage more deeply with literature. Results and progress will vary based on individual commitment, available time, and personal circumstances.

These services do not guarantee specific outcomes. We cannot promise that you will enjoy particular books, complete specific reading goals, or achieve certain levels of literary understanding.

Booking and Payment

When you request a service:

• You will receive confirmation and payment details within 48 hours
• Payment must be received before the scheduled session
• Prices are stated in British Pounds (GBP) and include any applicable taxes
• We accept payment via bank transfer or major credit cards

Cancellation and Rescheduling

Client Cancellations

You may cancel or reschedule a session with the following conditions:

• More than 48 hours notice: Full refund or rescheduling at no charge
• 24-48 hours notice: 50% refund or rescheduling with 50% fee
• Less than 24 hours notice: No refund; rescheduling subject to full fee

Our Cancellations

If we need to cancel or reschedule a session, we will provide as much notice as possible and offer either rescheduling at your convenience or a full refund.

Multi-Session Programmes

For programmes involving multiple sessions:

• Payment may be required in full before the first session
• Sessions must be completed within the agreed timeframe
• If you wish to discontinue, unused sessions may be refunded at our discretion
• We reserve the right to discontinue service if sessions are repeatedly missed without notice

Intellectual Property

All content provided during our services, including reading plans, recommendations, and analysis frameworks, is for your personal use only. You may not:

• Reproduce or distribute materials for commercial purposes
• Share detailed plans or frameworks with others without permission
• Claim authorship of concepts or frameworks we develop

The reed-muse name, logo, and website content are protected by intellectual property rights and may not be used without written permission.

User Conduct

When using our services, you agree to:

• Provide accurate information when requesting services
• Attend scheduled sessions on time
• Treat our staff with respect
• Not use services for any unlawful purpose
• Not attempt to disrupt or interfere with our website or services

Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided on an "as is" basis
• We make no warranties, express or implied, regarding outcomes
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim is limited to the amount you paid for the specific service in question

Disclaimers

Our services are not a substitute for formal education, professional therapy, or medical advice. If you have specific learning difficulties or mental health concerns that affect your reading, we recommend consulting appropriate professionals.

Book recommendations are based on our professional judgment but are subjective. We cannot guarantee you will enjoy or benefit from specific recommendations.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR Information, which form part of these Terms of Use.

Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of these external sites.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and reed-muse regarding use of our services.

Contact Information

If you have questions about these Terms of Use, please contact us at:

reed-muse
27 Bloomsbury Way
London, WC1A 2TH
United Kingdom
Email: [email protected]